Every healthcare service provider depends on their staff’s caregiving expertise and quality. If you’re into home care or other types of care, your business will likely be as good as the employees you hire.
This underscores the importance of investing in quality caregivers. It also goes without saying that you’d also need to provide quality training to get quality caregivers. Because caregiver training requirements may differ, find out your state requirements before you provide tailored training to suit your needs.
If you’re thinking of conducting successful training for your caregiving employees, here are some tips to make your job a stroll.
1. Set A Training Schedule
Although it may sound obvious, setting a workable training schedule is something you could overlook. But coming up with training programs with reasonable timelines may be easier to track in terms of progress and content creation.
Training should be included in your regular planning and scheduling. When you set a training schedule, it’s always advised to plan for sessions when there’s a low workload. Training during busy or peak periods may interfere with the employees’ caregiving hours.
2. Be Consistent
Try and have regular training sessions in hard skills and soft skills. Hard skills include medication management, while soft skills include things like communication and hospitality.
Being consistent with training could help set a standard for your business and get your employees to anticipate and prepare for follow-up training and evaluation.
3. Use A Variety Of Teaching Methods
Everyone has their own way of learning that may require particular teaching techniques. If possible, when you plan a caregiver training course, use different teaching methods so that you appeal to all your staff. You could try various training mediums such as:
- training retargets
- pulse training
- traditional classroom instruction
- hands-on skills training
Trying out each one could be beneficial for the success of your training.
4. Make It Fun
Make sure the training is fun and engaging. Also, use various tools, including videos, power-point presentations, handouts, and other visual aids, to enhance the training experience. For example, you could have the training in a room designed to create an element of fun and relaxation. It could be a room with warm and inviting colors and furniture.
5. Make It convenient
If possible, have multiple training sessions to ensure that all the shifts benefit at their own convenience. If there’s a need, you could hold various small-group training sessions at different times to cater to all employees.
6. Give An Incentive
If you provide incentives like paid training, especially when you hold the training after work hours, then you’ll be sure to get positive feedback from your employees. Such incentives could also extend to rewarding hard work. Those employees who succeed in specific subjects of training could be motivated by being given rewards.
7. Training Should Be Relevant
There are different types of caregivers. Hence, there are different types of training requirements. You have to ensure that the training you give is sufficient and relevant to you and your employees’ needs. Try to simulate real on-job scenarios and relate them to the activity. This could bring an element of fun that may help with the learning process.
8. Create A Relaxed Learning Environment
Infusing short training sessions into the day-to-day work schedule of your staff may create relaxed learning. It has been said that a comfortable learning environment could help improve information retention. Creating a calm environment should begin from the training, but it should be rooted in your business culture.
9. Allow Hands-on Practice
If you give demonstrations using actual scenarios, it could allow your employees to practice hands-on skills they’ll use when they provide actual caregiving services.
10. Adapt The Content
As stated earlier, caregiving is broad and diverse. When conducting your staff training or orientation, always try to suit the content to those you’re training. You’ll have to be creative about fitting your content to each trainee’s needs.
11. Focus On Skills
They say personality is not taught in class. And if you want an exemplary character for a caregiving position, you must look for the right traits during recruitment. Then, when you’ve hired the right personality, you can now focus on the skills you’d want them to learn. For example, if you’re looking for someone to care for a dementia patient, you could train them in communication methods rather than focusing on their personality.
12. Bring In Experts
You could invite different experts to come and present on subjects relating to caregiving, such as health and fitness, cooking, home management, and budgeting. Having experts discuss their experiences and imparting knowledge could make the training more appealing and credible.
13. Give Certificates
Some training courses will issue certificates after successful completion, but it may not be obligatory for others. Most hard skills like CPR and first aid will issue certificates, while for other training sessions, like cooking, it may be optional.
As a business, you could offer awards or certificates for those who successfully go through their training. This not only encourages employee training but could also be used as evidence of a caregiver’s qualifications. Certifications may also be used to reinforce or re-establish your credentials as an organization that trains its employees.
14. Provide re-certification courses
Providing re-certification courses in areas like first aid, first-response, and CPR is essential for keeping your staff up-to-date with changes in technology and the medical industry.
To ensure that your staff is gaining from training and applying the skills taught in training, you’d need to evaluate their performance frequently. After each training session, you could liaise with their immediate supervisors to verify if the recently-learned skills are put to good use.
If you realize that some of the staff members are still struggling to implement the new skills, you’d have to rethink the teaching methods and train them again. Evaluation is, therefore, one of the ways you’ll know if your training has been successful or not.
The art of caregiving requires continuous training because of its diversity. Also, training methods and outcomes will not always be similar. It’s essential to evaluate the success of each session, based on the performance of the staff after training. Corrective measures can always be taken in the next session. If you use different training methods and tools, you’ll be sure to increase the chances of your desired outcomes.