In the business world, culture is everything. It’s what your employees do, say, and think when they’re at work. It’s how they act towards each other and their customers. And it’s how they interact with each other daily.
Building a positive company culture can significantly impact the bottom line. Some types of organisational culture include authoritative, bureaucratic, and community. An antagonistic culture will result in low morale, high turnover rates, low productivity levels, and low customer satisfaction ratings. On the other hand, a positive culture will result in happy employees who feel they contribute to the organisation and are committed to their jobs and employer.
In this article, you’ll learn the five basics of establishing an excellent organisational culture:
Consistency is vital when it comes to building an excellent organisational culture. You must have one set of values that everyone in your company can relate to and understand. This will help your employees understand why they need to make confident decisions and also let them know what type of behaviour is acceptable in your workplace.
For instance, if you want your employees to be open-minded, you will need to be open-minded by listening to their ideas and suggestions. If you want your employees to work hard, then it makes sense for the chief executive officer (CEO) to work hard too. This way, consistency can help build trust between employees and management, leading to better job performance.
2. Cultural Fit
You should try hiring people who fit your organisation’s culture to ensure they’re happy and productive while working for you. An excellent way to find out if someone will be a good fit is by asking them questions about their values, work style, and personality traits before hiring them. You can also ask their previous employers if they would rehire them based on their work performance.
For example, if you want to hire someone who is hard-working and always on time, you should look for these qualities in potential candidates. You can also ask your current employees about the qualities that make an employee successful in your organisation to get a better idea of what type of person fits well into your company’s culture.
Innovation refers to introducing new ideas or concepts into any field of activity. For an organisation to grow, it needs its employees to be innovative in coming up with new ideas and solutions for various problems the company faces.
For instance, if your organisation is experiencing financial problems, you can encourage employees to develop new ways of earning money for the company. Innovation can also be enabled in other areas, such as customer service, product development, and marketing strategies, so your business achieves its goals faster than expected.
Employees must be informed about what’s happening in the company. They should never feel they’re being kept in the dark about anything. In some cases, it would be good to share with them why certain decisions are made. Transparency can help employees know their roles and how they fit into the company’s overall vision.
For example, if the company has trouble meeting targets, let employees know why this is happening and how they can be part of the solution. Transparency helps people understand why things are happening and how they can help solve problems within the organisation.
It also allows them to work more efficiently because they know exactly where they fit into things and what tasks they need to complete to achieve success for their company or organisation.
5. Work-Life Balance
It’s essential that employees feel that they can get some balance between work and life outside of work. You should provide opportunities for employees to take time off when needed and allow them to come to work early or leave early whenever possible so they can spend time with their families or attend to other obligations outside of work hours.
For instance, if an employee has a doctor’s appointment in the morning, they should be allowed to come in late or leave early without worrying about deductions in their paychecks. This will help keep your employees happy and reduce employee turnover.
Indeed, organisational culture can be managed, but it would not be easy. The first step is assessing your company’s current culture. If there’s anything that is not aligned with your vision and mission or that prevents you from attaining your goals, a culture change may be in order. It would help to consider the basic principles discussed above to build a winning organisational culture.
With careful consideration and some hard work, you’ll be able to foster an excellent company culture for your team. And it’ll positively impact your business in ways you can’t imagine.